Please Select Your Location

Thailand
Australia
Österreich
België
Canada
Canada - Français
中国
Česká republika
Denmark
Deutschland
France
HongKong
Iceland
India
Ireland
Italia
日本
Korea
Latvija
Lietuva
Lëtzebuerg
Malaysia
Malta
Mexico
Nederland
New Zealand
Norge
Polska
Portugal
Russia
Saudi Arabia
Singapore
Southeast Asia
España
Suisse
Suomi
Sverige
台灣
Ukraine
United Kingdom
United States
Việt Nam
المملكة العربية السعودية (Arabic)
Loading...
  • What is my order status?

    Click here to look up your order.


    Read More

  • What payment methods are available?

    We accept Visa®, MasterCard®, American Express®, PayPal, as well as check cards and ATM cards if the...
    Read More

  • Should I use spaces or dashes when I enter my credit card number?

    No. Enter your credit card number without any spaces or special characters. It should be entered as ...
    Read More

  • Does my billing address have to match the address on file with my credit card?

    Yes. For credit card verification you must enter your billing address exactly as it appears on your ...
    Read More

  • Why is my credit card being rejected?

    There are many possible reasons for a credit card not being accepted: The card has expired. You ...
    Read More

  • How will the charge show up on my credit card?

    The charge for your order will appear on your credit card as: "HTC by Luzern"


    Read More

  • Do I have to pay sales tax?

    Depending on the order, sales tax may be calculated and charged. Any sales tax charged will be indic...
    Read More

  • How do I get a copy of my invoice?

    Please contact Customer Service to obtain a copy of your invoice.


    Read More